Phira Back to home
Legal

Terms of Service

Last updated: May 20, 2026  ·  Effective: May 20, 2026

These Terms of Service ("Terms") govern your access to and use of the website at phira.tech and all associated products and services operated by Phira ("we", "us", "our") (collectively, the "Services").

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or the organisation you represent. By using our Services, you represent and warrant that you meet these requirements.

2. Description of Services

Phira provides B2B software solutions including advertising analytics, subscription management, SEO analysis tools, and bespoke software development services. Specific product terms may supplement these Terms where applicable.

3. Account Registration

Some Services require you to create an account. You agree to provide accurate, complete, and current information and to keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at hello@phira.tech if you suspect unauthorised access.

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the Services or related systems
  • Reverse engineer, decompile, or disassemble any portion of the Services
  • Transmit malware, viruses, or other harmful code
  • Use the Services to infringe on the intellectual property rights of others
  • Scrape, harvest, or extract data from the Services without our prior written consent
  • Misrepresent your identity or affiliation when using the Services

5. Third-Party Integrations

Certain Services integrate with third-party platforms via their published APIs. Your use of these integrations is also subject to the applicable third-party terms and policies. You are responsible for ensuring your use of third-party platform connections complies with those platforms' terms. We do not guarantee the availability or accuracy of data retrieved from third-party APIs.

6. Intellectual Property

All content, software, logos, trademarks, and materials on or within the Services are the exclusive property of Phira or our licensors and are protected by applicable intellectual property laws. You may not use, copy, reproduce, or distribute any such materials without our prior written consent.

You retain ownership of any data you upload or connect to the Services. By using the Services, you grant us a limited, non-exclusive licence to process your data solely to provide and improve the Services.

7. Payment and Billing

Where Services are offered on a paid basis, pricing and payment terms will be specified at the point of purchase or in a separate service agreement. All fees are non-refundable unless expressly stated otherwise or required by applicable law. We reserve the right to modify pricing with reasonable notice.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, PHIRA DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PHIRA AND ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD 100.

10. Indemnification

You agree to indemnify, defend, and hold harmless Phira and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for any breach of these Terms or for any other reason. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will do so, including sections on intellectual property, disclaimers, limitation of liability, and governing law.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Kenya. Any dispute arising from or related to these Terms or the Services shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts of Nairobi, Kenya.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by updating the "Last updated" date and, for registered users, by email notification. Continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

14. Contact Us

For questions about these Terms, please contact us:

  • Email: hello@phira.tech
  • Phone: +254 719 720 364
  • Website: phira.tech
Phira

B2B Software Solutions

Services Products Why Us Contact Privacy Policy Terms of Service
© 2026 Phira